Shipping and Delivery Policy for EazyGym SaaS Software
Last Updated: 20 August 2024
1. Introduction
Thank you for choosing EazyGym, our gym management SaaS software. As a digital product, EazyGym does not involve the physical shipment of goods. This Shipping and Delivery Policy outlines how our software is delivered to you and the timelines you can expect.
2. Delivery of Service
Digital Delivery: EazyGym is a cloud-based software delivered entirely online. Upon successful subscription and payment, you will receive access to the software via your registered email address. There is no physical product to be shipped.
Access to the Software: Once your payment is processed,our customer success Team will call and request you to check the WhatsApp messages sent from the support number.Access credentials will be shared via WhatsApp and a WhatsApp video/ screen share session is requested. Once the appointment is set, our support team will onboard and ensure you have the full knowledge to use the software to achieve your goals
Account Activation: Your EazyGym account will be activated immediately after your subscription is confirmed. You will have full access to all features based on your selected subscription plan.
3. Payment Processing and Delivery Timeline
Immediate Access: For most subscription plans, access to EazyGym is granted immediately upon successful payment. If you do not receive access within 24 hours, please check your spam or junk email folders or contact our customer support team.
Delayed Access: In rare cases where payment verification may take longer, you will receive access as soon as the payment is confirmed. Our support team will be available to assist with any issues that arise during this process.
4. Technical Support and Assistance
Support Availability: If you experience any issues with accessing or using EazyGym after your subscription, our customer support team is available to assist you. You can reach us by phone at 9288000281
Implementation Assistance: If you require help setting up or configuring your EazyGym account, we offer implementation support services. Details of these services are available on our website or by contacting our support team.
5. No Physical Shipping
As EazyGym is a digital product, there is no physical shipping involved. All necessary information and access will be provided electronically. Please disregard any references to shipping costs or delivery times, as they do not apply to our service.
6. Changes to This Policy
We may update this Shipping and Delivery Policy from time to time. Any changes will be posted on our website, and you will be notified by email or through the software. Your continued use of the service after any changes to this policy constitutes your acceptance of the updated terms.
7. Contact Information
If you have any questions or concerns regarding this Shipping and Delivery Policy, please contact us at:
Technomics It Solutions Pvt Ltd
Kakkanchery,Calicut-673620
Phone : 9846086424
Email : support@eazygym.fit
www.eazygym.fit
By using EazyGym SaaS software, you acknowledge that you have read, understood, and agree to this Shipping and Delivery Policy.